Measure mobile campaign conversions in a couple of clicks

5 03 2010

At the end of January I was interested to see that Bango reported 83% of brands don’t use mobile specific analytics tools, leading to inaccurate data on campaign performance. But even more surprising, 27% of brands don’t measure at all! I know it would make life easier if you didn’t have to report on the performance of your mobile marketing campaigns, but surely real marketers would like to know?

Not wanting to know conversion rates or what to do to improve them seems a bit crazy to me?! The good news is it’s actually quite easy to accurately measure your mobile campaign conversions and best of all you can see the results a in couple of clicks.

So, how do you do it? The easiest and most accurate way I’ve found is to use Bango Analytics. If you already have a Bango Analytics account, log in (or sign up for a trial account) and follow these easy steps:

1. Pass the relevant campaign parameters on your destination URL when setting up your mobile marketing campaigns.

2. Add page tracking code to the relevant pages you want to track within your mobile site.

3. Once the campaign is running, go to your Bango Analytics account and choose the Campaign parameter report and filter by the relevant Campaign parameters and Page title where the conversion happens. Voila! You can now see the number of conversions attributed to your campaigns.

Let’s go through a real example:

I set up a mobile campaign with the goal of getting visitors opted-in to receive my SMS updates and wanted to measure the number of conversions from each campaign.

To start with I ran two different mobile advertising campaigns, both pointing to the same landing page. When I set up the mobile ads I passed the relevant campaign parameters so I could identify which ad my visitors came from (Mobile Ad 1 or Mobile Ad 2).

Opt-in SMS updates campaign

To measure the number of conversions I had to find out how many unique visitors submitted their phone number and therefore landed on the Thank you! page (only visitors who opted-in would reach this page). To capture this information I put a line of page tracking code on the Thank you! page.

To view the results I went to the Campaign parameter report in my Bango Analytics account and filtered by Campaign parameters “Mobile Ad 1” and “Mobile Ad 2” and Page title “Thank you page” and that was it! I could see in a couple of clicks the number of conversions from each mobile ad campaign in real-time!

I could even calculate the conversion rates as Bango Analytics had recorded the total number of unique visitors from each ad campaign.





Lost in the mobile maze, free whitepaper

14 01 2010

If you feel like you’re living in an episode of Star Trek when people in the industry talks about transcoders, latency, cookies, gateways, tracking codes, markup languages and postbacks,Lost in the Mobile Maze today is your lucky day!

Today, my colleagues at Bango have published a new white paper entitled “Lost in the mobile maze”, explaining Why mobile complexity continues to challenge the biggest and best in the industry.

This white paper sets out the challenges that need to be understood to succeed in developing mobile solutions and explains all the bits that need to be considered when taking your brand to mobile.

Now you´ll be able to understand the conversations and make better decisions about your mobile strategy. Download your free copy today and “geek up”!

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Google mobile analytics needs a Bango makeover

28 10 2009

This week Google finally got round to releasing some tracking code for mobile (read about it here). It uses familiar server and image techniques like many of the other analytics solutions. Naturally I was keen to test it out so I grabbed their server code and integrated it with Mobislim. So far so good, or was it…

Testing it on my first two handsets revealed a broken Mobislim site…. Arrgh, the standard simple bit of tracking code from Google does not work.

Screen shot showing my broken site after adding Google mobile analytics code to mobislim

Error on mobislim.com after adding Google mobile analytics code

My iPhone immediately threw up an error as shown in the image on the right. I assume Google expect me to detect iPhones and send separate JavaScript tracking code, but that is too much like hard work. So instead I tested the site on a mass market Nokia N95… another error, what phones did they use to test this?

So to test things correctly and in the spirit of helping build the mobile market my friends at Bango fixed the Google tracking code. So Google if you are reading this, your code is broken and here is a fix: http://mobislim.com/googleanalyticsformobile-with-jsp-fix.zip, I hope that helps.

Now that we are up and recording I will let you know the outcome in due course. Frustratingly, unlike Bango’s real-time reports I need to wait some time to get my results with the new Google mobile analytics code.

Watch this space, more information soon…

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Mobile Analytics shows iPhone gaining positions on device ranking

28 08 2009

With all the hype around the iPhone, we couldn’t help but wonder how many iPhones are accessing our mobile site. So we checked our Bango analytics package and had a look to the most popular devices accessing our mobile site since February. The data reveals the following:

Month iPhone position
February 5th
March 7th
April 5th
May 4th
June 4th
July 26th *
August (so far) 2nd

*we run a mobile campaign in June targeting everything but iPhones.

More and more mobile advertising networks have now specific targeting options aiming at iPhones. There are specific publisher groups so ads can be displayed on iPhone apps.

Taking all of this into consideration we have decided to create our own  iMobislim. Yes, you read it right. Our own iPhone specific site is on its way. Our wap master , Tom Thurston from Mobile Impossible is developing the site and this is what he has to say:

Bango analytics told us that iphone users were spending less time on pages, viewing less pages and were becoming an increasingly large proportion of our users. Tests found that due to O2 image transcoding, our iPhone users were seeing poor page presentation. So we decided to give our iPhone users cool ajax based slidey screens, some glossy iPhone icons, and we used png format instead of gifs and jpeg, which escape the dreaded transcoder. The site looks a lot cooler on iPhones now, almost like a native app – we’re hoping that our next analytics run will show an improvement in browsing stats for our iPhone users.
We also found out that even iPhones are going up in popularity the percentage of traffic that represent is not so high in absolute values. So don’t stop advertising to the rest of the handsets, because you will have not such a big market to engage with. Just fine tune your targeting capabilities and the creatives when advertising to iPhones. You can find out all the information about handsets by accessing our live Bango Analytics package and clicking on devices. To get more in depth data, filter the reports.

Millenial Media’s July SMART shows this same trend on their device highlights:

  • iPhone continued to dominate the top devices category with a 12.21% share, a 3.62% increase over June.
  • iPhone/iPod Touch impressions increased 29% across the network in July.
  • Apple continued to close the gap; however, Samsung remained the top device manufacturer in July.
  • Two new mobile devices entered the top 20 in July –the LG enV2 and the Samsung SCH-U410.

You want to have a preview of iMobislim? Check this out! Browse the whole site on http://iphone.mobislim.com/

iMobislim homepage iMobislim radish diet iMobislim registration

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How much should I pay for mobile advertising?

27 05 2009

The answer should be: as much or as little as you want. But the reality is completely different.
I have been trying for quite a while to find mobile advertising networks, or mobile social networking sites to run one of my small campaigns targeting South Africa. By small I mean $100. I know is not much money, but I would have thought that if I had money to spend, mobile advertising companies, social networks and mobile search engines would be happy to take my money and let me try out their services.  But the minimum expenditure by campaign in some of them is so high that only the big fish can swim in those waters.

Let’s be honest, everybody says that is still early days for mobile advertising…well, no kidding! There are only a number of brands that can afford and are willing to test out a new medium like mobile for the reasonable price of $10,000. I am no fool, I know that big money comes from big companies, money calls money. But what happens to the long tail of advertisers that don’t have the big bucks but still see potential in mobile advertising? In this case, you have very few options – Google, Admob, Decktrade, Mojiva or Buzzcity (that I know)…which are great ad networks, but maybe not the only ones I would like to target.

Let’s say that I’m interested in local search and I’m a local garage that wants to target people in my city only, my only choice is to go to Google as Yahoo! would cost me a minimum of $10,000(ekk).
Let’s say I want to promote my new song from my small independent band: Nokia wouldn’t let me for less than $5,000 and Itsmy – on a more reasonable range – would charge $500 (although I want to thank them again for letting me try their services with a $100 campaign). In this same range is another mobile search engine, Taptu.

So isn’t the Mobile advertising industry interested in the long tail? Thanks to mobile analytics solutions, such as Bango Analytics, we see traffic from all over the world accessing the mobile web. We see new markets using the mobile web more and more. Small businesses with small budgets have potential customers in those markets, and guess what – they all have mobile phones.
I wonder why advertising networks that have the online back end to manage mobile campaigns don’t open their networks to smaller advertisers. And those ones that haven’t got the online platform, what are they waiting for?


If you are a mobile ad network or a mobile search engine, and have a flexible pricing model, please send us your website so we can tick you as friendly small advertiser provider.  We should create a badge for these kind of companies!!!

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New! Bango mobile analytics v4 is here! Get a 30 day FREE trial on bango.com/analytics

22 04 2009

Bango has announced today the launch of Bango Analytics v4, and this is how I see the new granularity and depth of data can help all mobile marketers:

  • Now ALL visitors get a unique user ID. This gives an accurate total for unique visitors and let you drill down to see more information about each visitor, like when the first time you saw them was, or how many times have they been to your site. Why is this useful? Well, thanks to this you can check if a landing page is successful, if your navigation works well, if your message is compelling so people keep coming back to your site or if it sucks so bad, that people only comes once and leave for ever… useful, don’t you think?
  • You can now track unique visitors whether a mobile user connects via operator gateway, WiFi or home broadband – even if users change their connection, Bango still retains the ability to track them. Now everyone who interacts with a mobile website or mobile campaign has a privacy-protected, unique user ID, no matter what type of network connection they use.  So there are no mistakes in counting where your visitors come from, and how many of them you are getting, as Bango can see if the same visitor has come one time to your site via WiFi, or via WAP.
  • New advanced filtering and sorting enables precise segmentation of mobile data, so it’s quick to get to the results needed on a case by case basis.  Select to filter any report by page, country, operator, device, time or date.  This is just heaven! I can see if my smart phone visitors are the ones really buying or downloading my content, or if they are just browsing because they have unlimited browsing plans. This feature really tells me how my users interact with my site so I can go back and talk to them in their terms. It is just perfect.
  • Unlike other analytics solutions, Bango Analytics works from your original “raw” data and the new data warehouse delivers even better performance and scalability, allowing Bango to record, enrich and report more information about your visitors. This means, among many things, that your data is always available in its fullest capacity and is enriched anytime enhancements take place.

  • Bango Analytics lets you see metrics by the hour so you can understand how a mobile marketing campaign is performing in real time and make any necessary adjustments to ensure campaign success.  Thanks God somebody gets this, why would I want to look at my campaign results once the damage has been done? If something isn’t working, do you want to let it drag around until your budget is gone and your reputation ruined? I didn’t think so…another way to look at it is, imagine your campaign is targeting a particular group but looking at the results of the campaign there is a better response from a completely different public. If you can see this as it happens, wouldn’t you be amazed at how a few tweaks can make your campaign even more successful? Think how you use Google Adwords and how important this is…

  • Bango’s device reporting now lets you view your visitor’s devices by manufacturer, model and version.  Target your site or application to the most popular. Just reminding you not to sell ice to the Eskimos  😉

  • Bango Analytics records all the parameters passed on the URL.  Many marketing tools pass important information within the URL. By recording all this information, it’s all available to you for analysis.  Aha! Let’s check where our ads are really being displayed, in case you ever had any doubts…

  • Bango Analytics delivers the top 3 WAA metrics – page views, unique visitors and visits. It couldn’t be any other way.

Watch this space to see how we use all this new functionality in real mobile marketing campaigns or have a look by yourself on our analytics center where you can see real traffic and campaigns taken place.

We have a case study coming up on South African traffic and we are getting Mobislim optimize for mobile SEO, so there is quite a lot coming up!

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